Ratings & Reviews

Overall Rating

5
(127 reviews)
97.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
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Resident Reviews

submitted by Robert E. - |Recommended: NoNot Off To A Good Start — was lied to about specific questions I had about the property by the leasing agent. place was absolutely filthy when I moved in covered in dog hair. ended up having to cancel the movers I paid for because it was not move it ready until 6 hours after I was told it would be ready. management did not seem to care about any of the issues and simply asked if I would still like to move in to the complex or would find somewhere else to live. basically the leasing agents will tell you whatever you want to hear in order to get you to sign and management allows it costing you more time and money.
response from property -Hello Robert, We thank you for taking the time of expressing your concerns. Please reach out to us directly at leasing@estates3eighty.com so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Estates 3Eighty management team.
submitted by Diane N. - |Recommended: YesA Great Place To Live. — Quiet, reasonable rent, roomy apartments, five star office and maintenance staff. Only down side is dealing with the horrendous traffic on 380.
response from property -Hello Diane, Thank you for your kind words. We are thrilled that you have had such a great experience with our staff. We strive to hire kind and knowledgeable office and maintenance personnel. Best Wishes, The Estates 3Eighty Management Team
submitted by Yancey J. - |Recommended: YesThis Was The Best Property Ever — The staff is responsive. Property is always cleaned.
response from property -Thank you for your review. We're proud to hear that our staff is providing a good experience and that you are enjoying your home! We aim to provide a great experience for our residents, present and future. Please let us know how we can continuously improve by contacting us at leasing@estates3eighty.com. Thank you! The Estates 3Eighty Management Team
submitted by John F. - |Recommended: YesHood — It’s good nice and very well
response from property -John, Thank you for your review. We thank you for taking the time to review us. We invite you to tell us more about your experience and thoughts living within our community. If you wish to do so you can by reaching out to us directly at (940) 365-7520 or leasing@estates3eighty.com. We are here for the residence. Have a awesome day! Warm Wishes, The Estates 3Eighty Management Team
submitted by Stacey V. - |Recommended: Yes380 Estates — The maintenance team at this property is awesome. They have two great leasing agents Chris Destiny who will help you with anything you need, answer questions guide you in the right direction. Thank y’all.
response from property -Hello, Stacey We appreciate you taking the time to leave a review. We have a great staff and maintenance team, and we are happy to hear that Chris and Destiny have been a huge help to you. Please let us know if we can assist you in the future. Warmest Regards, The Estates 3Eighty Management Team
submitted by Ogochukwu O. - |Recommended: NoNew Resident — First day I moved in, as I walked through the door was greeted by 2 roaches coming out of the kitchen sink. Notified the front office who immediately scheduled pest control. I just moved from Frisco because of too much noise from the neighbors. I lived there 4 years and never saw a single roach. This is very disappointing to me because this is a beautiful estate filled with very nice and friendly staff and neighbors. The rooms are nice and spacious and the environment is very appealing. I cannot deal with anything that crawls therefore I will not be recommending this place to any friends until all the roaches are eradicated.
response from property -Thank you Ogochukwu, for your review. While we appreciate your kind words about our beautiful community, we are sorry to see that there have been some issues with cockroaches. We deeply regret that this was your first impression of your new home. Our team is dedicated to ensuring your living experience is fantastic each and every day and we want to take care of this as soon as possible. Thank you for letting us know how quickly our team responded with getting our pest control team out there. We value you, and your satisfaction. If there is still an issue with cockroaches in your home. Please call us at (940) 365-7520. We want to do whatever we can to help out, your comfort is important to us. Thank you again for making us aware of your concerns! Kindly, The Estates 3Eighty Management Team
submitted by Fitzgerald J. - |Recommended: YesBeautiful And Well Kept Apartments In Aubrey — I have been living here for about a week, and I love it. I like that it is well kept. Everyone has their own assigned parking spaces under a carport, and overflow parking for our guests. There is a Gym on site, and it is pretty decent. It is pet friendly with a dog spa, and it has a pool. Food shopping, and other convenient stores are within a 5 miles radius. In term of security, the whole community is secured with fences, and gates access. I would definitely recommend this place.
response from property -Hi, Fitzgerald Thank you for taking the time to leave your amazing review. We are a great place to live and have a lot to offer our residents. We're happy you are able to take advantage of our location and amenities. Welcome to our community! Please let us know if something comes up in the future that we can help you with. Warmest Regards, The Estates 3Eighty Management Team
submitted by Wadah J. - |Recommended: YesFancy, Elegant, And Professional. — ill tell them, they won't neva eva understand what it is like to live here until they move in.
response from property -Wadah, Thank you for your review. We are thrilled you found us to be professional, fancy and elegant. We are also so glad to hear that you would recommend us to a friend. We invite you to tell us more about your experience and thoughts on our community. If you wish to do so you can reach out to us directly at (940) 365-7520 or leasing@estates3eighty.com. Warm Wishes, The Estates 3Eighty Management Team
submitted by Briana G. - |Recommended: YesThe People Here Are Nice And Very Welcoming — Its a great community with very nice and welcoming people Everyone here wants to be your friend especially your neighbors. Everyone here is almost like family
response from property -We welcome and appreciate your kind words. We love hearing that you feel like almost family living here at The Estates 3Eighty. If you would like to leave more feedback, we would be delighted to hear from you. Email us at leasing@estates3eighty.com. Thanks! - The Estates 3Eighty Management Team
submitted by Robert W. - |Recommended: YesNice — great
response from property -Thanks for your time, Robert. It is great to know that you enjoy our community and we would love to hear more of your feedback. Looking forward to the rest of your stay with us, The Estates 3Eighty Management Team.
submitted by Carl C. - |Recommended: YesThank you, Chris, for all the help you have been to us. From the first day we called about the apartment, you checked back with us to see how you could help. And with us living out of town and trying to move, you were so helpful to guide us through each step. We cannot thank you enough. This is a very attractive complex. The grounds are well kept. This is a good location because coming out of the complex, there is shopping and food either way we go. It would be nice if they would put in a light in front to make it easier to get out with the morning traffic.
response from property -Carl, Thank you for taking the time to recommend us. We are thrilled that you had such a great experience with our staff. We strive to hire kind and knowledgeable staff, like Chris, to assist our current and future residents. Best Wishes, The Estates 3Eighty Management Team
submitted by Marcell P. - |Recommended: YesBeautiful And Convenient — Love the area its close to everything and nice staff very helpful especially destiny who helped me through my application process
response from property -Thank you for your kind words, Marcell! We are thrilled that you've had a good experience with our location and staff. Our team works extremely hard to hire professional and friendly employees, so we love to hear that that's paid off! Best wishes, The The Estates 3Eighty Management Team
submitted by Laura K. - |Recommended: YesGreat — Great Easy process and Chris is really professional
response from property -Thank you for your feedback, Laura. We are happy to hear that you are comfortable with our staff. Here, at The Estates 3Eighty, our objective is always to hire cooperative, kind, and experienced individuals to oversee our residents' needs and our beautiful apartment home. We would love to know how we can continue to improve and encourage you to reach out to our Management Office. Thank you again for posting this review! Warmest Regard, The Estates 3Eighty Management Team
submitted by Thomas C. - |Recommended: YesGreat Property — What a great team working at this property. Very professional and always prompt to my responses.
response from property -Thank you for your review, Thomas. We are so happy to hear about your positive experience with our team. We do our best to employ happy and helpful staff members to create a welcoming community feel. We appreciate the feedback. Best regards, The Estates 3Eighty Management Team
submitted by John C. - |Recommended: YesNice Clean Property — Good staff and maintenance team
response from property -Thank you for taking the time to post this review. We are happy to offer you 5-star customer service and greatly value our residents' feedback. We are pleased to offer you a positive living experience, John. Sincerley, The Estates 3Eighty

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Estates 3Eighty, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Estates 3Eighty, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose